$10 off every $125

Frequently Asked Questions

What are your hours?

We are now under new ownership, and have relocated to Dallas, TX. At this time we no longer offer in store shopping.

Phone Number: 903-882-5153 

How are Chamblee roses shipped?

Our roses are shipped on the week you select at checkout via Federal Express ground based on the ship date selected. The potted 1 gal. and 3 gal. roses are watered and placed in plastic bags before being carefully packaged in shipping boxes. The majority of our customers recieve their shipments within 3-5 days of shipping, however, there may be delays by the carrier that would cause your shipment to be recieved beyond that date.

Are your roses own-root or grafted?

Our roses are own-root unless specified in the description as being a grafted or budded rose.

How much sun do roses need?

Generally, roses need at least 6-8 hours of sunlight every day. If you live in a very warm climate, the blooms will benefit from afternoon shade.

How often do I water my roses?

Water the newly planted roses well. Afterwards, water deeply at least once per week. Roses like adequate moisture, but they do not like "wet feet". It is best to water roses near the drip line at soil level. Try to keep water off the foliage. If you must water on the foliage, do it early in the morning so the sun can dry the leaves. Once your roses are established, water them at least once per week, (during the summer heat, twice per week). This will encourage deeper root systems than light, frequent watering.

Do I need to fertilize my roses?

All of our potted roses come pre-fertilized with mycoboost. We recommend fertilizing every 3-4 months using mycoboost that can be found on our website.

Does Chamblee's have a warranty/refund policy?

We guarantee our roses to be strong, healthy, and true to variety and guarantee them for 60 days if appropriately cared for and planted properly. If your rose plants do not survive the 60 day time period, or at ANY time you have  a question or a problem pertaining to your rose, Please notify us immediately. We will offer a one time replacement, or issue a store credit (less the shipping charges) of the rose(s) only. We may ask you to provide pictures to help solve any issues that may occur. We suggest you choose roses that are appropriate for your growing zone. Please protect your roses from abnormal weather conditions. If you need assistance, please contact us immediately. We will not be responsible for neglect or conditions beyond our control. All roses need to be planted in the ground as soon as possible after you recieve them. We cannot control the handling of the rose once it leaves our nursery. We instruct the shipping company on the  proper handling of the boxes, but at times there may be some damage. Please call immediately if there is. Do NOT throw away boxing until you have contacted us. We may request pictures of boxes to be sent to us. We may request a return shipment of the rose for evaluation.

What are Chamblee's Terms and Conditions?

Plants will be shipped on the date chosen, or based on proper weather conditions. We reserve the right to delay shipment if necessary, and will contact you if this happens. Once an order has been processed for shipment, it cannot be changed or cancelled. Cancelled orders are subject to a 5% restocking fee. We do not combine shipping charges. By ordering from our website, you are agreeing to our terms and conditions, and our refund/warranty policy. 

We cannot be held responsible for: abnormal or extreme weather conditions, improper care, planting, or neglect by the gardener; roses that are planted in incorrect hardiness zones or planted during the time of frost danger for their zone; roses that do not get at least six hours of sun per day; roses that do not get enough water or are overwatered; roses that are not planted within a reasonable time frame upon delivery as determined by Chamblee’s, and roses that have been kept indoors for any period of time.

We do not approve warranty requests for roses that incur blackspot, powdery mildew, other diseases, or pests as this is the responsibility of the gardener. Roses that experience broken or damaged canes during transit will not be replaced as these can be pruned back and will generate new growth from the own-root system.

What size are the roses when they are shipped?

Our 1 gal. potted roses are on AVERAGE 6". Meaning some varieties will be smaller than  6" and some varieties will be larger depending on the time of year and also the variety of the rose.

Our 3 gal potted roses are on AVERAGE 12-18"  tall depending on the time of year and if they have recently been trimmed.

Will my roses come with leaf, bud, and bloom?

We do not guaruntee our roses to have leaf, bud, or bloom at time of shipping. If planting instructions are followed and industry standards have been followed you should have bud and bloom the first year.

How do I plant my roses?

Soil amendment is a key ingredient for a successful rose garden. Organic matter improves the quality of the soil and helps the roses to absorb the essential elements and micro-nutrients, which are present in the soil. It is a good idea to have a soil test done to establish the conditions of your beds. In Texas, your local Agriculture Extension Office can assist you with how to collect soil samples and the procedure for having the test performed. Good drainage is also essential to rose health. If you have clay or slow draining soil, a product such as expanded shale should be added to help drainage.
When planting, dig the hole twice as wide and twice as deep as the container. Plant roses the same depth in the soil as they were in the container, except in Northern climates where planting roses below existing soil is recommended for winter protection. Mix the soil you remove from the planting hole 50/50 with well-aged organic matter (i.e. humus, cotton burr compost) and fill the hole back in with the mixture.
Mulch: Top-dress the soil with any remaining compost and mulch well. Three inches of mulch (i.e. cypress, cedar, pine bark, pine straw) is recommended. This will allow for good drainage, aid in water conservation, and help keep weeds out.

Can roses get disease?

It may be necessary to spray your roses with a fungicide to control some diseases (i.e. black spot, powdery mildew) that roses sometimes get. While some roses are much hardier than others, they are not completely immune to pests. Systemic fungicides are absorbed through the leaves and cannot be washed off. As a result, systemic fungicides are more effective for lasting control. Before using any sprays or chemicals, read and follow all label directions.

Can roses have insect problems?

The main insect pests of roses are aphids and thrips. Aphids gather on the new foliage and the tips of the flower buds. Thrips hide deep within the center of the bloom petals. When insects first appear, organic solutions often resolve the problem. If necessary, stronger insecticides are available. Before using any insecticides, remember to read and follow all label directions as required.

How do I treat for Spider Mites?

Spider mites infest the undersides of the leaves. They are not easily seen, but can be identified by the discoloring damage (speckling) done to the leaves and the light, silky webbing on infested plants. The best organic treatment is to pressure wash with water in the morning for three consecutive days. Insecticidal oils or soaps are also effective without harming most beneficial insects. For chemical control, use a product labeled for spider mite control. Read the label and follow directions before any chemical application.

Where are you located?

We are now located in East Dallas area.

What is your contact information?

You may call us at 903-882-5153 during normal business hours or send us an email at [email protected] We will do our best to respond to your inquiries in a timely manner.

What roses will grow in my area?

Please refer to the zone map for your growing zone. All of our roses have the appropriate growing zones in the description so you can be assured that the roses you buy will thrive in your area. We are not responsible for roses/plants/trees that do not survive if planted outside of the appropriate growing zones.

View Our Zone Map

Do you sell wholesale?

Unfortunately we are not selling wholesale currently. Please check back next Spring.

Do you sell retail to the public?

At this time, we no longer sell retail to the public in person, only via this website.

When will I be charged for my order?

You will be charged as soon as your order is placed no matter the ship date.  This guarantees a hold on your chosen roses for your chosen ship date.

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